HackerYou, Toronto, ON
University Of Toronto, Toronto, ON
A two year masters degree with a focus on Library Science and Information Management. I am an expert in the organization and interpretation of information, research strategies and effective communication. I love to create websites that convey a message concisely and with flare.
Brock University, St. Catharines, ON
My undergraduate degree in history gave me more than a memory for dates. I developed a strong work ethic and time management skills that I employ to this day. Plus, I discovered my love of learning, research and problem solving.
March 2014 - Presently
Ladies Learning Code and Kids Learning Code strive to teach technology in fun and engaging ways. Mentoring is a proactive way to address the gender gap in the tech industry. Plus, I think it is important to prepare kids to be smarter than us one day.
York Woods Branch
November 2010 - June 2014
I have recently left the reference desk to pursue my passion - web development. I worked as a children's librarian, responsible for delivering literacy programming, customer service and community outreach in the Jane and Finch community. Working in this high needs community was intensely challenging and immensely rewarding. We increased the amount of customer visits, items borrowed and exceeded our outreach quotas in the span of one year. I was also a member of the Toronto Public Library Pride Committee, a volunteer initiative to promote safe work environments for LGBTQ employees.
University of Toronto Libraries and Archives
2008 - 2010
I assisted with reference and shelving duties at the University of Toronto Libraries and Archives. One of my more interesting projects was making a detailed inventory of a retired nursing professor's papers. It even included her nurse's uniform and cap from the 1950s. I developed strong organizational skills and perfected my time management in this position.
Brock Centre for the Arts, 2006-2008
Roy Thomson and Massey Hall, 2008
I worked as a customer service manager in two fast-paced, customer-driven box offices. I supervised teams of up to 15 representatives during show times and on-sale dates. I also met Emmylou Harris's dog! I handled customer concerns in a timely and professional manner in this high stress environment.